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Around you when you need to make decisions

Our cremation services

What type of service you decide upon is of course very personal. While this can be a difficult subject to think about, it’s necessary. You should make time to discuss your preference with your family so that they’re able to confidently carry out your wishes without the stress of having to guess what you would have wanted. In recent years, we’ve seen cremation become a more popular option for Australians over traditional burials. But not everyone is familiar with the cremation process – so how does it work?

Once your family have engaged a Funeral Director, the Next of Kin or Executor will usually be the point of contact. They will be required to sign the relevant authorities to allow the deceased to be taken into care and the cremation to take place.

There are a number of practical considerations that often make cremations a more logical choice for families;

  • For families who live long distances apart or in different countries, cremation services offer a more straightforward way to return remains home, rather than a full and expensive repatriation process.
  • A direct cremation (i.e. a cremation without a service) can be coupled with a memorial service held at a later date, not only saving money but also giving families greater flexibility as to timing.
  • Cremation allows remains to be scattered at a place of significance in accordance with a loved one’s wishes.
  • Assuming the cremated remains aren’t interred in a cemetery, they can be taken by the family should they ever wish to relocate or move overseas.
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    Scattering services

    After a body is cremated the ashes are usually permanently memorialised. Even when they are returned to the family for scattering it is common for a small amount to be retained in one spot so the family and future generations have a place they can visit.

    Gathering the family members and friends of the deceased to witness the scattering or memorialisation of the ashes is growing in popularity

    Southern Cross Funeral Directors can assist you in finding a location in the greater Sydney area – whether it be a cemetery, meaningful scattering location or somewhere poignant for a witnessing ceremony.

  • house icon
    Inurnment services

    There are many ways to memorialise your loved one’s ashes. At Southern Cross Funeral Directors, we have helped families make arrangements to take the ashes home for display on a mantle, placed in a garden of remembrance, or in a family mausoleum among many choices. We can inform you of all the options available to you and help you make a decision that is in keeping with the values of your family.

Frequently asked questions about cremations

  • How is a cremation service arranged?

    At Southern Cross Funeral Directors, we have a fully automated system to capture the information about your loved one. Once we’ve been engaged, all arrangements can be completed by video call or over the phone. If required, we can send a consultant to complete all the arrangements at your home, saving the extra burden of organising family members to meet at one of our offices.

    The Laws governing cremation are very complex. Our consultants complete all the legal formalities, gather the information to lodge the required documentation on your behalf with Births Deaths and Marriages and then make all the arrangements with the crematorium. We also book all relevant timeslots with places of worship, crematoriums and wake locations.

  • Is cremation more expensive than burial?

    No. The primary reason for this is that a gravesite needs to be purchased for a burial. Depending on the cemetery, a grave can cost many thousands of dollars. There is an opening fee in cases where the family already own a grave and this will often cost more than the cremation itself.

  • I thought that some religions do not allow cremation?

    Yes, that is correct. All current Christian religions allow cremations including the Catholic Church. Hinduism, Buddhism and Sikhism also allow it. However, within the Orthodox Jewish and Muslim faiths cremation is not permitted.

  • Can I travel overseas with my loved one’s ashes?

    The guidelines on taking ashes abroad can vary depending on your destination and how you’re getting there. You’ll need to contact the airline you’ll be travelling on and ask what their guidelines are. To travel with ashes, you will need the death certificate and a certificate of cremation which we can organise on your behalf.

  • Do we have to have a coffin for a cremation?

    Yes. NSW law states that all deceased persons must be placed in a coffin.

  • Is the coffin cremated?

    Yes, the coffin is always cremated with the deceased.

  • How do we know the ashes are ready and the Cremation Complete?

    The crematorium will contact the next of kin explaining the options available to the family regarding the placement or picking up of the ashes. This usually happens within 21 days of the service. Alternatively, an authority can be signed giving permission for a Southern Cross team member to collect the ashes on your behalf from one of our offices.

  • What restrictions are there to scattering ashes after cremation services in Sydney

    Ashes can be scattered at a place that was significant to the deceased and their family. This could be on private land, a beach, in a river, public park and at sea. In New South Wales it is important to get permission from the owners of private land or from the local council for parks, beaches and playing fields as scattering of ashes may contravene certain bylaws.

Stories from our clients

“We would like to thank you for all of the care and thoughtfulness that went into my grandmother’s (Gwen) funeral.

Thank you for the care and compassion you showed my mother and the strength you showed. Your kindness will always be appreciated and never forgotten."

- Belinda and family

“On behalf of Russell's family I would like to express our gratitude for the wonderful send off Russell had last Friday. Everything was so well organised and we were very happy with the service you provided. The Celebrant, Deborah Jenkins was a perfect choice as her presentation at the Funeral Service was excellent.”

- Dianne

“With deep appreciation for your kindness and sympathy. You have indeed made our sad time a little easier to bear.”

- Dianne and family

“Thank you so much for being exactly what our family needed in the funeral preparation and the funeral service for our much loved mother.”

- Doris

“I am writing to thank you and every member of your staff for the professional and caring service on the occasion of my husband’s (David) funerals service on 29th May 2017.

We could not fault any part of the service, and we are most grateful."

- Jill and family

“I'd like to thank you and your team for taking care of all the arrangements for my Dad's funeral. On the day of the service the staff were so understanding, kind and supportive it made such a difficult day easier to get through.”

- Laura

“Your bright spirits and kind hearts reflected your professionalism and deep caring for families at their significant time of loss.”

- Lesley, Chris, Rob, Phil and Ken

“Thank you for looking after mum and all the hard work you have done! Words can’t thank you enough. You are one of the best human beings I have ever met in my life. Thanks for being there for all of us girls and keeping me laughing at this sad time. I take my hat off to you, Matty. Love you heap a very special person with a lot of gifts."

- Lisa, Vanessa and Julie