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Around you when you need to make decisions

Our cremation services in Sydney

Cremation is a popular choice for many people because of cost, time, and space constraints. The deceased’s loved ones will have more time to decide what to do with their cremated remains, ensuring they can say goodbye properly and move forward. In recent years, we’ve seen cremation become a more popular option for Australians over traditional burials. But not everyone is familiar with the cremation process – so how does it work?

Once your family have engaged a Funeral Director, the Next of Kin or Executor will usually be the point of contact. They will be required to sign the relevant authorities to allow the deceased to be taken into care and the cremation to take place.

There are a number of practical considerations that often make cremations a more logical choice for families;

Cremated remains can be placed in an urn, a niche or rose garden within a cemetery or interned within an existing grave pending all legislative requirements are met. This has been a popular option for people who want to combine cremation with traditional burial rites. There are also options such as scattering ashes at a place of significance, pending legislative requirements are met or they can choose to create memorial objects out of them.


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    Ash Scattering Services

    For some people, the thought of taking a loved one’s ashes and scattering them can be an overwhelming task. It can lead to them not knowing what to do with the ashes and just keeping them at home. The act of scattering can also be a difficult experience for the person doing it, depending on who they are and how close they were with the deceased.

    Southern Cross Funeral Directors will help ease your worries, walking you through each step of the process during a particularly difficult time. We can assist you to make the right choices, including what urns are best for your budget, your personal preference, and where you want to scatter your loved one’s ashes. At the end of the day, you can find the perfect way to honor your loved one’s memory.

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    Interment services

    There are so many choices available to you if you want to memorialise the remains of your loved one. Perhaps you want them placed in a specific location, or to have their favorite things with them as they rest eternally. We can help you choose what is right for you, and help you prepare for this important decision.

Frequently asked questions about cremations

  • What is cremation?

    When someone you love has passed, you may be compelled to honour them with a memorable funeral service. But some people are not buried in cemeteries. Instead, they have cremation services. The body is turned into ashes and placed in a container that can be kept in a private or public place of remembrance.

  • How is a cremation service arranged?

    At Southern Cross Funeral Directors, we have a fully automated system to capture the information about your loved one. Once we’ve been engaged, all arrangements can be completed by video call or over the phone. If required, we can send a consultant to complete all the arrangements at your home, saving the extra burden of organising family members to meet at one of our offices.

    The Laws governing cremation are very complex. Our consultants complete all the legal formalities, gather the information to lodge the required documentation on your behalf with Births Deaths and Marriages and then make all the arrangements with the crematorium. We also book all relevant timeslots with places of worship, crematoriums and wake locations.

  • Is cremation more expensive than burial?

    No. The primary reason for this is that a gravesite needs to be purchased for a burial. If the cremated remains are to be interred at a later date or if they are to be scattered, no actual plot of land is required and therefore no grave has to be purchased. Only a memorial nameplate would have to be purchased to mark the area where the cremated remains were placed.

    Depending on the cemetery, a grave can cost many thousands of dollars. There is an opening fee in cases where the family already own a grave and this will often cost more than the cremation itself.

  • I thought that some religions do not allow cremation?

    Yes, that is correct. All current Christian religions allow cremations including the Catholic Church. Hinduism, Buddhism and Sikhism also allow it. However, within the Orthodox Jewish and Muslim faiths cremation is not permitted.

  • Can I travel overseas with my loved one’s ashes?

    The guidelines on taking ashes abroad can vary depending on your destination and how you’re getting there. You’ll need to contact the airline you’ll be travelling on and ask what their guidelines are. To travel with ashes, you will need the death certificate and a certificate of cremation which we can organise on your behalf.

  • Do we have to have a coffin for a cremation?

    Yes. NSW law states that all deceased persons must be placed in a coffin. In Australia, the default method of cremation is to conduct it in a combustible coffin or casket.

  • Is the coffin cremated?

    Yes, the coffin is always cremated with the deceased.

  • Do I need to purchase an urn?

    As personal as the stories behind your memories, cremated remains are yours to keep or share; to hold or scatter. Funeral urns aren’t a must, but there are many reasons families choose them, including tradition, preservation, and the ability to protect ashes from the elements.

  • How do we know the ashes are ready and the Cremation Complete?

    The crematorium will contact the next of kin explaining the options available to the family regarding the placement or picking up of the ashes. This usually happens within 21 days of the service. Alternatively, an authority can be signed giving permission for a Southern Cross team member to collect the ashes on your behalf from one of our offices.

  • What restrictions are there to scattering ashes after cremation services in Sydney?

    Ashes can be scattered at a place that was significant to the deceased and their family. This could be on private land, a beach, in a river, public park and at sea. In New South Wales it is important to get permission from the owners of private land or from the local council for parks, beaches and playing fields as scattering of ashes may contravene certain bylaws.

Stories from our clients

“We would like to thank you for all of the care and thoughtfulness that went into my grandmother’s (Gwen) funeral.

Thank you for the care and compassion you showed my mother and the strength you showed. Your kindness will always be appreciated and never forgotten."

- Belinda and family

“On behalf of Russell's family I would like to express our gratitude for the wonderful send off Russell had last Friday. Everything was so well organised and we were very happy with the service you provided. The Celebrant, Deborah Jenkins was a perfect choice as her presentation at the Funeral Service was excellent.”

- Dianne

“With deep appreciation for your kindness and sympathy. You have indeed made our sad time a little easier to bear.”

- Dianne and family

“Thank you so much for being exactly what our family needed in the funeral preparation and the funeral service for our much loved mother.”

- Doris

“I am writing to thank you and every member of your staff for the professional and caring service on the occasion of my husband’s (David) funerals service on 29th May 2017.

We could not fault any part of the service, and we are most grateful."

- Jill and family

“I'd like to thank you and your team for taking care of all the arrangements for my Dad's funeral. On the day of the service the staff were so understanding, kind and supportive it made such a difficult day easier to get through.”

- Laura

“Your bright spirits and kind hearts reflected your professionalism and deep caring for families at their significant time of loss.”

- Lesley, Chris, Rob, Phil and Ken

“Thank you for looking after mum and all the hard work you have done! Words can’t thank you enough. You are one of the best human beings I have ever met in my life. Thanks for being there for all of us girls and keeping me laughing at this sad time. I take my hat off to you, Matty. Love you heap a very special person with a lot of gifts."

- Lisa, Vanessa and Julie